Rent Growth Returns to Pre-Pandemic Levels in May
Multifamily rents rose by 2.5% year over year in May, according to the latest Yardi Matrix Multifamily National Report—almost exactly matching the rent growth rate in March 2020, when the COVID-19 pandemic took hold. This is the first time since March 2020 that rent growth has returned to pre-pandemic rates at the national level; a […]
Joining the Automation Nation: Evolving Toward Remote Self-Storage Management
Last year was unprecedented for many self-storage businesses. COVID-19 forced operators of all sizes to implement new procedures to ensure employee and customer safety. Many leaned on technology to adhere to local requirements and stay open, including tools that allowed for remote management. It’ll be interesting to see if operators go back to “business as […]
Maximizing Leads and Conversions: Getting the Right Blend
The convergence of leasing, living and marketing with data analytics is changing multifamily marketing. So much that digital marketing is on the verge of a new frontier where property managers and operators can dial into precisely what kind of message they want to send. “In the past, you could pick up a magazine, flip through the pages, […]
Where to Invest in Real Estate Right Now, and Where Not to, Say 2 CIOs
Data centers and infrastructure are promising. Offices aren’t, but the situation there may not be as dire as many fear. Maybe urban centers won’t go down the chute, after all. Some retail will be OK. Forget about farmland. These are among the insightful observations from CIO’s latest episode in our “2021 Asset Allocator Series.” With institutional investors looking […]
5 Leasing and Maintenance Services to Streamline Property Management
Leasing a unit can be cumbersome, often entailing many tedious steps from start to signing. The same can occur with maintenance requests, in response to which residents have come to expect on-demand service. The following new and noteworthy software platforms, dashboards, and mobile apps are designed to give residents instant and seamless communication with community […]
Property Investment Strategies To Consider In 2021
As 2021 kicks off, there are still various unknowns going on in the world. You might be wondering what rental investing, and specifically your rental investing strategy, is going to look like this year. Since last year took many unexpected turns, it can be frustrating to reflect on all of the things you were unable […]
Using Technology to Create a Contactless Self-Storage Customer Experience
In the wake of the coronavirus pandemic, self-storage operators have been forced to rethink their business strategies. Technology, which was already becoming a core industry asset and market differentiator, is rapidly becoming an essential component of any resilient business. It’s more important than ever for facility operators to ensure they’re providing a safe, sustainable experience […]
Connecting With Customers: 8 Simple Ways to Improve Your Self-Storage Service Approach
As a self-storage manager, you know customer service is important. It’s no doubt been drilled into your head from your owner and all over the industry. But do you know how to make yours better? Here are eight easy ways to elevate your approach and connect with prospects and tenants.
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